You can order your repeat prescription over the phone, in person, or online. Repeat prescriptions are usually provided for 28 days at a time.
To use this service you need to first register and obtain a unique login code. Please ask at reception if you would like to use this service.
From time to time, it’s really important that these repeat prescriptions are reviewed to ensure that the medicines are working well and doing what they should, are not causing any problems, and haven’t been superseded by newer, more powerful medicines. This review process is usually undertaken by one of the doctors, or one of the senior nurses. You may be asked to book an appointment to see a doctor or nurse, you may be asked to book an appointment for a blood test, or, if we have all the monitoring information needed to reauthorise your medicines, we may simply renew the prescription.
We try to review prescriptions at least on an annual basis, and occasionally, may review things every 6 months.
If you need to order a repeat prescription from your medicines, please:
We also have a fax facility, whereby you can fax your request, the Fax number is 01789 766574
We do not accept prescription requests on the reception number, since the receptionist may be busy helping someone else, and the opportunity for error is too large.
Also please note that we need time to turn around your request, 48 working hours, except for Bank Holidays.